This essay considers the social role of new media and places them “within a more tightly defined schema.” One of Bordewijk and Kaam’s main points is that the technology in a telecommunications system does not claim to declare the category of service it provides. This essay provides one way of differentiating between and classifying typologies. The purpose of the essay, as they write in their introduction, is to provide a classification of tele-information services based on social power relations to prevent an Orwellian scenario. I found the diagrams and drawings to be extremely helpful in understanding the message the essay.
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